Receptionist

American Medical Center would like to invite interested and qualified applicants for the following positions.

Main duties and responsibilities

The Receptionist is responsible for the following tasks:

• Welcomes patients and visitors by greeting patients and visitors, in person or on the telephone; and answering or referring inquiries
• Optimizes patients' satisfaction, provider time, and treatment room utilization by scheduling appointments in a most efficient manner
• Comforts patients by anticipating patients' anxieties; answering patients' questions
• Maintain the cleanliness of the reception area to show a professional image and maintain the front desk office inventory; anticipate and acquire needed supplies on time
• Implement the office rules and regulations, and suggest changes as needed
• Protects patients' rights by maintaining confidentiality of personal, health and financial information
• Answer telephone calls, schedule appointments, making sure that the appointments system runs smoothly and  greet patients politely
• Explain the practice procedures and office policy to new patients
• Accurately collecting information and biographic data about patients

Qualification Requirement

• Diploma in Secretarial Science & Office Management, Marketing Management, Business Management, Accounting or other related field from locally or foreign accredited institutions.

Work Experience 

• Minimum of one year experience in hospital is preferable.

Special Knowledge & Skill

• Proficiency in the use of computer