Senior System Administrator for Addis Ababa

Senior System Administrator for Addis Ababa

DB/ Vacancy- 0100/24

Job Summary

Senior System Administrator is responsible for the crucial job of maintaining the computer systems of the Bank. In addition he/she will be responsible for installing, maintaining, configuring and upgrading of Operating System, End User applications, IT equipment and Support systems.

Academic & Professional Qualification

Bachelor’s degree in Information Technology, Computer Science, Information Systems, Computer engineering or any other equivalent field.

·         Professional certification in MCSA (Microsoft Certified Systems Administrator) or A+ is an added advantage.

Experience

Minimum of  five (5) years relevant experience

Behavioral Competency

Interpersonal and cross-cultural skills, including ability to build collaborative relationships with sensitivity to diversity/inclusion.

·         Creativity and innovation skills.

·         Action oriented.

·         Quality focus and attention to detail.

·         Professionalism and integrity in line with Dashen Bank values.

·         Good oral and written communication skills.

·         Critical and analytical thinking and problem solving skills.

·         Personal motivation and drive exhibited through commitment to hard work, continuous improvement and achievement of goals.

·         Good customer relationship management skills (internal and external customers).

·         Risk awareness and focus - demonstrates understanding of risk management practices, standards and regulatory requirements.

Required Technical Competency

·         Experienced Service Management professional.

·         Service Management or Support in a large-scale and diverse environment of incident management, escalation procedures and related disciplines.

·         Knowledge of ITIL disciplines.

·         Excellent customer facing/customer service skills.

·         Able to work under pressure and meet deadlines.

·         Understanding of IP networks traffic, firewalls, routing and  switching

·         Able to troubleshoot IT equipment