Medical Director

International Medical Corps never asks job applicants for a fee, payment, or other monetary transaction. If you are asked for money in connection with this recruitment, please report to International Medical Corps at the website for reporting misconduct: www.InternationalMedicalCorps.ethicspoint.com.

 A preeminent First Responder, International Medical Corps provides emergency relief to those hit by disaster, and offers the skills needed to rebuild stronger. We train people – giving communities the tools and knowledge to be self-reliant and be their own best First Responders when disaster strikes again.

International Medical Corps focuses on the delivery of community-based primary health care.  We emphasize training and education, and prioritize hiring local staff – in fact, 96% of our field-based staff and health professionals are recruited from the local community. This helps to ensure that skills and knowledge are passed on and remain long after our programs have ended. Through the integration of specialties like emergency medicine, women’s health, nutrition services, water and sanitation, and mental health into the primary health care setting, we ensure that those we serve receive holistic, comprehensive care. The value of International Medical Corps’ integrated approach to community health and well-being and our emphasis on capacity building through training are critical for the long-term growth of ‘conflict and natural disaster-affected communities’ and ‘fragile states’.

The Medical Director is primarily responsible for technical vision, strategy, design, implementation and management of the health programs at senior management level. The Medical Director will work in collaboration with the senior management team and health teams in the field to deliver high-quality health services to the targeted beneficiaries. The Medical Director will make frequent visits to the field sites to ensure the highest standards of service delivery. S/he will ensure high-quality clinical services in all IMC-supported health facilities. S/he will monitor service quality, ensure that all staff are trained and well-supported, pharmaceuticals and other medical supplies are properly managed, and apply clinical-level data to national-level quality improvement efforts. The Medical Director will represent IMC in the national Health Cluster, Health Forum and other technical and health-strategic inputs during proposal development periods

To perform this job successfully, an individual must be able to perform each essential function with or without reasonable accommodation:

MAIN TASKS AND RESPONSIBILITIES

Technical Monitoring and Program Quality

·         Provide technical supervision of, and technical support to the organization’s health programming activities.

·         Ensure activities are consistent with established best practices, acceptable international (WHO/Sphere) and national standards as well as ensure programs across different sites in the country are of comparable quality by encouraging transfer of good practices form one field site to another; 

·         Ensure health programs utilize standardized protocols, policies and guidelines according to the Ministry of Health and WHO. 

·         Work closely with the country director, senior management and field teams to determine the operational needs of the medical program within the scope of the grants; 

·         Oversee the collection and timely reporting of data and statistics for all programs (including objectives, indicators and outcomes of health programs) according to internal and donor requirements 

·         Review monthly field and donor reports and ensure appropriate follow up and decision making on data relevant to the organization’s health programs; 

·         Where feasible work with government health authorities and international agencies such as WHO to ensure implementation of standardized national health information systems 

·         Work with field teams, partner agencies (when applicable) and national health authorities for outbreak preparedness and contingency planning 

·         Ensure timely and adequate provision of supplies and drugs through review of pharmacy consumption reports, national drug protocols, program budgets, acquisition of partner agency and UN drug kits, and health information materials. 

·         Ensure all stakeholders, including senior management team, the Technical Unit and donors are provided with updates, following the established reporting structures. 

·         Ensure all IMC staff are trained on the IMC Accountability Code;

·         Inform beneficiaries about their right and the existence of the circuit to formulate complaints in case of non-satisfaction so that corrective measures are applied;

·         Assist staff in charge of satisfaction questionnaire administration to perform their work independently without interference;

·         Collaborate with MEAL department to enable the proper implementation of the complaint’s management mechanism and its functioning;

·         Work with MEAL department to ensure that feedback from communities is part of the MEAL exercises, and features in MEAL and program reports;    

·         Work with senior management team, field teams, regional desk and the Technical Unit in strategic planning for future health programs. 

·         Work with country program management team to draft concepts for future funding following the protocols and formats of each relevant donor. 

·         Provide technical input during proposal development and technical reviews, and feedback to the field to improve the quality of the final proposals; 

·         Serve as the principle liaison with MOH on matters related to the program to ensure programmatic accountability contribute to the creation of a positive image and overall credibility of the organization, notably through the application of the organizations Code of Conduct, ethics, values and stand-point with regard to internal and external actors.

·         Maintain open lines of communication with all field staff 

·         Train senior national staff to increase their responsibilities in order to build capacity and ensure sustainability of programs. 

·         Ensure professional development for health staff through assessment of training needs and capacity building activities. 

·         Work closely with the health teams to determine the training needs of the medical staff. 

·         Work closely with country senior management team and the Health Technical Unit 

·         Ensure program process through communication with country team to ensure coordination of programs supplies are consistent with management of budgets, including budget forecasting, development of spending plans.

·         Perform other duties as assigned. The duties and responsibilities listed in this document are representative of the nature and level of work assigned and not necessarily all inclusive.

·         Typically, a Medical degree required with Master in Public Health. Equivalent combination of relevant education and experience may be substituted as appropriate.

·         Typically 12+ years of relevant and progressive experience in international programs (preferably developing country or low-resource setting with an NGO) and at least 7+ years at the senior management level relating to primary health care, maternal and child health, reproductive health, emergency response, and infectious diseases 

·         Experience in effectively dealing with international and headquarters staff, as well as donor agencies, government officials, and other NGO’s 

·         Experience managing multiple projects across a number of grants in a complex and dynamic country context 

·         Must have excellent communications skills, both oral and written

·         Excellent organizational skills and ability to handle multiple tasks in a dynamic environment

·         Ability to relate to and motivate staff effectively

·         Creativity and the ability to work with limited resources

·         Able to analyze and interpret data and track program performance against program indicators 

·         Possess excellent facilitation skills

·         Ability to effectively present information and respond appropriately to questions from various stakeholders (i.e.: senior managers, counterparts, senior government and rebel leaders and other related regional players) 

·         Ability to work with a broad spectrum of people