Sales and Marketing Manager

Summary

The Sales & Marketing Manager will be primarily responsible for executing the sales strategy of the hotel with the ultimate objective of maximizing revenues across all revenue-generating outlets including Accommodation, meetings and events, and food and beverage.

Key Duties & Responsibilities

• Devise and implement the overall sales and marketing plan for the hotel and actively monitor its
• Progress in terms of achieving KPIs, budgets and revenues.
• Build on and develop relationships with our current clients.
• Analyze current markets and identify new markets and potential clients.
• Organize and conduct site inspections and familiarization trips in conjunction with the Hotel team.
• Proactively monitor the Hotel’s profile on the various social media platforms and ensure
• appropriate responses are posted in a timely fashion.
• Liaise with our Digital Team in managing the content of the Hotel’s website.
• Develop and agree departmental sales plans and communicate them clearly to all parties.
• Ensure in-house promotional material is current, and effective and supports any new sales and

Marketing promotions.

• Manage the guest database and ensure that client’s details are accurate and up-to-date.
• Ensure that all client correspondence is tracked and recorded, including quotations and contracts.
• Maintain the highest standards of professional conduct at all times when dealing with clients,
• guests etc.
• Submit weekly Sales & Marketing activity reports to the General Manager and Directors.

Your team

• Lead and develop your Sales & Marketing team by proactively coaching and mentoring the team

Members.

• Monitor the progress of your sales team through weekly activity reports.

Required: -One

What we are looking for:

• At least 3 years plus experience in a similar role within the hospitality industry t
• Commercially focused, can analyse market data and be results-driven
• Articulate, confident communicator at all levels both with colleagues and clients.
• Strong understanding of digital marketing including web analytics metrics and tools.
• Ambitious, creative and the ability to influence decisions.
• BA degree in marketing or any other related field of study.
• High level of customer focus and understanding.