Senior Export Sales & Marketing Officer

KAKI PLC is an official dealer and assembler of ISUZU Vehicle in Ethiopia. It is also engaged in different business lines including import, export, metal fabrication, after sales services, and cargo freight transport operations. The company wishes to employ a qualified professional for the Senior Export Sales & Marketing Officer position.

General Duties and Responsibilities:

Ensure that coffee, oil seeds & pulses sales and marketing activities are carried out as per the export Sales plan and by following existing rules, regulations, and export procedures; and with due consideration of international and national coffee, oil seeds & pulses market conditions.

 Specific Duties and Responsibilities:

• Manage the creation and maintenance of general and subsidiary ledgers, accounts receivable, revenue Assist in developing sales and marketing plan and strategies to ensure consistent growth of coffee, oil seeds & pulses export sales to improve competitive position of the company in the international market.
• Establish a regular communication with actual and potential international customers to inform them about the type, quality, price, delivery and other aspects of coffee, oil seeds & pulses export sales.
• Constantly assess the international market for coffee, oil seeds & pulses export to identify and determine customer needs, and coordinate export sales accordingly.
• Assist in the process of negotiating with potential buyers on issues such as selling price, delivery time and related aspects.
• Assist in ensuring implementation of contract agreements made between the company (exporter) and the buyers; and report any issue that needs attention of the Export Manager.
• Assist in planning, and coordinating the international shipment of coffee, oil seeds & pulses export sales.
• Monitor that coffee, oil seeds & pulses export sales are delivered to intended customers on time.
• Ensure that export sales documents for example, sales, and shipment related records and documents are prepared and maintained for future references.
• Assist in monitoring billing processes, document invoice; and check and expedite the coffee, oil seeds & pulses export processes.
• Promote the company’s coffee, oil seeds & pulses export business in the international market by using online platforms.
• Participate in local exhibitions, conferences, and bazars to promote coffee, oil seeds & pulses export sales of the company and get experience from others.
• Assist in retaining existing customers and attracting new customers.
• Track customer satisfaction through online survey such as emailing, or by using feedback boxes on company website etc.
• Closely follow changes concerning coffee, oil seeds & pulses export issues such as licenses, tariffs, restrictions and other regulatory requirements; and report same to Manager, Export Sales and Marketing.
• Confirm that the coffee, oil seeds & pulses export and marketing activities are carried out within the agreed budget, and established limits.
• Establish relationship with local agents of international buyers to enhance coffee, oil seeds & pulses sales opportunities.
• Maintain customer database, and keep file of everyday email communications with foreign actual and potential customers.
• Prepare performance reports for submission to Manager, Export Sales and Marketing.

Required Number           :  1(One)  

Qualification                    :  BA in Purchasing and Supply, Marketing or related filed

Work Experience            :  6 years in relevant role

 Required Competence    : 

• Outstanding communication skills
• Computer skill
• Knowledge of Commercial processes
• Knowledge of export regulatory requirements
• Export product (Coffee, oil seeds & pulses) knowledge.