BARTENDER

• Previous work experience as a Barman/Bartender.
• Hands-on experience in serving of alcoholic beverages and bar equipments
• Basic knowledge and skills of cocktails and coffee preparation
• To be familiar with all food and beverage items on the outlet menu. 
• To prepare and serve beverages according to the standard required. 
• To be flexible wherever possible in meeting special requests from guests for specific beverage preparation methods and ingredients. 
• To handle all guest and internal customer complaints and inquiries in a courteous and efficient manner, following through to make sure problems are resolved satisfactorily. 
• To maintain a high standard of personal appearance and hygiene and adhere to the hotel and department grooming standards. 
• Flexibility to work various shifts

Qualifications/Skills Required:

• Ideally with a relevant degree/diploma/certificate in Hospitality, or Tourism management. 
• Minimum 2 years work experience in related operations. 
• Good customer service, communications and interpersonal skills are a must. 
• COC Certification is mandatory.