HR Division Supervisor
Expired 10 months ago!
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- Job Description:
- Job SummaryThe HR Division Supervisor is accountable to the HR Head. He/she provides administrative support to ensure the efficient operation of the Call Center. He/she will support the Operation & HR departments and employees through various organizational and communication tasks.He/she is responsible for confidential, and time-sensitive material and must be familiar with the Operation and HR regulations, manuals, and policies and also needs to know a variety of the field's concepts, practices, and procedures.He/she must be able to effectively communicate via correspondents and ensure completed accurately and delivered with high quality and in a timely manner.Relying on experience and judgment to plan and accomplish goals and a wide degree of creativity is expected.Duties and Responsibilities:
- Updating operation department employees’ databases (e.g. new hires, separations, vacation, sick leaves, etc.)
- Prepare data for payroll by providing relevant data, like absences, penalties, bonuses, different types of leaves, new employees, terminated or resigned employees’ lists, and related.
- Prepare different Operation and HR-related outgoing letters and memos, if needed.
- Assist in distributing Operation and HR-related letters and memos, if needed.
- Assist with paperwork for Operation and HR policies and procedures, if needed.
- Process operation - employees’ requests and provide relevant information.
- Coordinate Operation and HR projects, meetings, and training seminars, if any.
- Collaborate with the HR Head to post job ads on careers pages and process incoming resumes.
- Manage the department’s correspondents (telephone calls), address queries accordingly & answer telephone calls, and provide needed information.
- Prepare reports and presentations for internal communications.
- Provide & organize orientations for new employees by sharing onboarding packages and explaining company policies, if needed.
- Provide administrative support for Operation and HR executives.
- Organize, compile, and update company personnel records and documentation, if needed.
- Manage and update HR databases with different information such as new hires, terminations, sick leaves, warnings, vacations, and days off.
- Create reports for the Operation and HR Heads
- Performs other assigned tasks within the overall scope of his/her role.
Our values:
- Loyalty
- Teamwork
- Being Positive
- Respecting others
- Transparency
- Creativity
- Independence
- Neutrality
- Job Requirements:
- Qualifications:
- Bachelor’s Degree in Management & Master Business Administration (if any) or other related fields.
- Fluency in English and Amharic, both written and verbal.
- Ability to use Microsoft Office programs including Excel, Word, Outlook, and PowerPoint in a professional way.
Abilities:- Excellent interpersonal and communication skills both written and verbal.
- Self-starter with ability to work with minimal supervision.
- Good organizational, multitasking, and time-management skills.
Experiences:- At least 4/6 years’ working experience in HR environment or similar.
- Excellent communication skills and interpersonal skills and the ability to deal with people.
- Proven administrative and IT skills, and an ability to maintain accurate records.
Required Training:- Trainings in the field of Human Resources & Call Center, (if any).
- Physical and personality traits required:
- Flexible and able to work well under pressure
- Capable of working collaboratively with team members to achieve objectives
- Posted:
- 06.05.2023
- Deadline:
- 06.12.2023
- Job Category:
- Business and Administration, Management
- Employment:
- Full time
- Location:
- Addis Ababa
(RIDE) Hybrid Designs PLC