Manager, Branch Coordination Office

External Vacancy Announcement 

Zam Zam Bank S C is the first bank licensed to operate as full-fledged Interest Free Bank in the country shouldering a huge responsibility for enhancing financial inclusion in Ethiopia.  To this effect the Bank would like to recruit qualified job applicants for the following vacant posts and invite interested applicants who fulfill the minimum qualification and work experience listed for the job openings.

Place of work: Dessie and Shashemene

Salary: As per the Bank’s scale and attractive benefit package

Gender: Male/Female

Language: Knowledge of local language is advantageous

Minimum qualification and work experience:  Master’s Degree/BA Degree in Economics, Management, Accounting or other Business-related fields with 5/7 years of banking operation experience respectively of which 2 years as senior officer/Team leader branch banking areas.

Generic Duties: -

• Prepare regional work and budget plans and monitor their execution.
• Identify human resources requirements of the region and recommend to Human Resources Department for recruitment.
• Prepare and submit regional performance and other reports to relevant organs.
• Coach and mentor employees within the coordinating office and branches under his/her supervision.
• Lead, Support and monitor the resource mobilization activities of branches under the coordinating office.
• Evaluate the periodic performance of branches under his/her supervision.
• Enforce customer service quality standards and monitor their implementation.
• Embody the banks good culture, corporate image and cultivate positive working environment.

Core competencies:

• Effective communication;
• Coordination & facilitation
• Coaching and mentoring;
• Problem solving; 
• Internal control;
• Knowledge of core banking applications