Junior Customer Relation Officers

Job Objective:

To enhance customer satisfaction by serving them with due care and maximum efficiency and promote the Branch’s resource mobilization effort by cross-selling the Bank’s products. Attend customers and provide efficient and quality service to customers.

Key Job Duties & Responsibilities:

Evaluate credit worthiness by processing loan applications and documentation within specified limits.

· Interview applicants to determine financial eligibility and feasibility of granting loans

·  Determine all applicable ratios and metrics and set up debt payment plans

·  Communicate with clients either to request or to provide information

Educational and professional Requirement

• BA degree/ Diploma in Economics, Accounting, Management or other Business-related Fields.
• Minimum of 2 years' experience in banking or Microfinance institutions