Senior CSR Officer

Senior CSR Officer

Duty Station: Addis Ababa

DB/ Vacancy-0073/23

Job Summary       

·         The Senior CSR officer is responsible in assisting the development & implementation of the Bank’s Corporate Social Responsibility (CSR) initiatives. In addition, the jobholder is in charge of raising public awareness of the Bank's social responsibility commitment through marketing activities.

Academic & Professional Qualification

• Bachelor Degree in Marketing, Communications, Public Relations, Digital/Online Marketing, Customer Experience and/or related fields.

Experience

• At least five (5) years’ post qualification experience similar role in a bank or service oriented organization.

Behavioral Competency

•  Interpersonal and cross-cultural skills, including ability to build collaborative relationships with sensitivity to diversity/inclusion.
•  Creativity and innovation skills.
•  Action oriented.
•  Quality focus and attention to detail.
•  Professionalism and integrity in line with Dashen Bank values.
•  Good oral and written communication skills.
•  Critical and analytical thinking and problem solving skills.
•  Personal motivation and drive exhibited through commitment to hard work, continuous improvement and achievement of goals.
•  Good customer relationship management skills (internal and external customers).
•  Risk awareness and focus - demonstrates understanding of risk management practices, standards and regulatory requirements.

Required Technical Competency

•  Knowledge of Digital/Online/Social Media strategy, audience management and analytics.
•  Keep track of fast-paced markets and be knowledgeable about the Bank’s clients and their needs.
•  Must keep up-to-speed with current affairs and new markets.
•  Creative design skills with the ability to interpret and influence design and advertising work to deliver on the spirit and feel of the brand.