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Snap Plaza 8th floor, Bole Next to The Millennium hall. Addis Ababa, Ethiopia
Job Description:

Corporate Social Responsibility (CSR) Specialist

Duty Station: Addis Ababa

DB/ Vacancy-0072/23

Job Summary       

·         The CSR Specialist is responsible for development & implementation of the Bank’s Corporate Social Responsibility (CSR) initiatives. In addition, the jobholder is responsible for coordinate CSR activities and in charge of raising public awareness of the Bank's social responsibility commitment through marketing activities.

Job Requirements:

Academic & Professional Qualification

  • Bachelor Degree in Marketing, Communications, Public Relations,    Journalism, Digital/Online Marketing, Customer Experience and/or related fields.


  • At least six (6) years’ post qualification experience similar role in a bank or service oriented organization.

Behavioral Competency

  •  Interpersonal and cross-cultural skills, including ability to build collaborative relationships with sensitivity to diversity/inclusion.
  •  Creativity and innovation skills.
  •  Action oriented.
  •  Quality focus and attention to detail.
  •  Professionalism and integrity in line with Dashen Bank values.
  •  Good oral and written communication skills.
  •  Critical and analytical thinking and problem solving skills.
  •  Personal motivation and drive exhibited through commitment to hard work, continuous improvement and achievement of goals.
  •  Good customer relationship management skills (internal and external customers).
  •  Risk awareness and focus - demonstrates understanding of risk management practices, standards and regulatory requirements.

Required Technical Competency

  •  Knowledge of Digital/Online/Social Media strategy, audience management and analytics.
  •  Keep track of fast-paced markets and be knowledgeable about the Bank’s clients and their needs.
  •  Must keep up-to-speed with current affairs and new markets.
  •  Creative design skills with the ability to interpret and influence design and advertising work to deliver on the spirit and feel of the brand.
Job Category:
Banking and InsuranceCustomer ServiceSocial Sciences and Community
Banking and Insurance, Customer Service, Social Sciences and Community
Full time
Full time
Dashen Bank S.C Dashen Bank S.C

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