Customs Clearance Manager

Job Description

• Ensure the compliance and relations levels for all customs and government agency.
• Manage customer for shipment status, and maintain a cordial relationship to build future business.
• Build effective customs and customer relationships.
• Executing all tasks as per requirement of the operations department.
• Maintain registers and reports for Import and Export Operations.
• Coordinate with internationals transporters, Shipper & Consignee for effective deliveries and handover.
• Communicate and correspond with customer and suppliers.
• Send pre-alerts / pre-advice / arrival notice and ensure timely issuance of delivery orders, clearance and delivery of shipments.
• Handle Corporate customers and Accounts.
• Manage Pre-shipment inspection (PSI) process and maintain all relationships with related as banks, SEGUS and BIVAC…
• Ensure that all internal/external audits are complain with regulation and rules.
• Monitor all department KPI related to customs clearance.
• Ensure all company and customer authorizations are valid and kept up to date.

Work arrangement 

• An experienced and skilled Customs Clearance Manager will assist with the management of customs and corporate compliance across the entire company regarding Import/Export, ensuring that all processes are correctly.
• The Customs Clearance Manager will assist also company customers with the clearance Import/export process, ensuring to offer area expertise advice in order to assist with the guarantee and smooth progression.
• Responsible for daily executing Import/Export operations in the Congo DRC, including trouble-shooting and root cause analysis for all kind issues impacting the efficient related especially to customs. 

Requirements

• Excellent and solid Knowledge of Congo DRC customs clearance Import/Export laws and regulations.
• 6-5 years of experience working in customs clearance domain.
• Strong negotiation skills.
• Open minded
• Knowledge of Microsoft Office/Excel.
• Good English/French - Communication & Correspondence.
• Better to know ICT product.