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Snap Plaza 8th floor, Bole Next to The Millennium hall. Addis Ababa, Ethiopia
Job Description:

The Customer Service Officer I

  • Is responsible to make/Check front office customer service support at the branch.
  • will handle/Check account maintenance, payment and collection transactions and respond to customer enquiries,
  • handles cash and non-cash transactions and all customer requests at the branch.
Job Requirements:
Education

Bachelor Degree in Banking and Insurance, Accounting, Management, Economics, Business Administration or related fields of studies.

Experience Requirement 


1 (One) relevant experience in a Bank



Competencies Required

  • Understands the basic mechanisms of general financial products and services.
  • Good knowledge of Bank’s accounting and procedures.
  • Ability to respond to basic client enquiries and instructions and the capability of advising and resolving most issues and requests.
  • Excellent command of Microsoft Excel. Excellent command of Microsoft Office and good command of the core banking system
Posted:
01.26.2023
Deadline:
01.29.2023
Job Category:
Banking and Insurance
Banking and Insurance
Employment:
Full time
Full time
Location:
Debre Tabor, Amhara
Ahadu Bank S.C Ahadu Bank S.C

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