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Snap Plaza 8th floor, Bole Next to The Millennium hall. Addis Ababa, Ethiopia
Job Description:
  • Take customer calls and provide accurate, satisfactory answers to their queries and concerns
  • De-escalate situations involving dissatisfied customers, offering patient assistance and support
  • Call clients and customers to inform them about the company‚Äôs new products, services and policies
  • Guide callers through troubleshooting, navigating the company site or using the products or services
  • Review customer or client accounts, providing updates and information about billing, shipping, warranties and other account items
  • Collaborate with other call center professionals to improve customer service
Job Requirements:
  • Diploma /degree in secretarial and other Business fields 
  • At least 1-2yrs work experience in similar role.
  • Good knowledge of customer service 
Posted:
02.22.2023
Deadline:
02.28.2023
Job Category:
Admin, Secretarial and Clerical
Admin, Secretarial and Clerical
Employment:
Full time
Full time
Location:
Addis Ababa
Yegna Trading PLC Yegna Trading PLC

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