Call Center Agent (Operator)
Expired 4 weeks and 1 day ago!
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Admin, Secretarial and Clerical Jobs
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Yegna Trading PLC Jobs
- Job Description:
- Take customer calls and provide accurate, satisfactory answers to their queries and concerns
- De-escalate situations involving dissatisfied customers, offering patient assistance and support
- Call clients and customers to inform them about the company’s new products, services and policies
- Guide callers through troubleshooting, navigating the company site or using the products or services
- Review customer or client accounts, providing updates and information about billing, shipping, warranties and other account items
- Collaborate with other call center professionals to improve customer service
- Job Requirements:
- Diploma /degree in secretarial and other Business fields
- At least 1-2yrs work experience in similar role.
- Good knowledge of customer service
- Posted:
- 02.22.2023
- Deadline:
- 02.28.2023
- Job Category:
- Admin, Secretarial and Clerical
- Employment:
- Full time
- Location:
- Addis Ababa
Yegna Trading PLC