Ethiojobs: Assistant Events Service Manager Job at Hyatt Regency Addis Ababa (Job Expired)

Job Description:

Assists to ensure that Food and Beverage employees work in a supportive and flexible manner with other departments.
Assists to monitor service and food and beverage standards in the Outlet to take corrective actions where necessary.
Frequently verifies that only fresh products are used in food and beverage preparation.
Assists the Outlet Manager with creative suggestions and ideas.
Have a thorough knowledge and understanding of all food and beverage items in the menu and the ability to recommend Food and Beverage combinations and upsell alternatives.
Ensures that the outlet is kept clean and organized, both at the front as well as the back of house.
Handles all guest and internal customer complaints and inquiries in a courteous and efficient manner, following through to make sure problems are resolved satisfactorily.
Maintains positive guest and colleague interactions with good working relationships.
Personally, and frequently verifies that guests in the Outlet are receiving the best possible service.
Spends time in the Outlet (during peak periods) to ensure that the Outlet is managed well by the respective employees and functions to the fullest expectations.

Job Requirements:

Relevant Degree or Diploma in Hospitality or Tourism management
Minimum 2 years' work experience as Assistant Outlet Manager or Team Leader
Excellent knowledge of products and services provided by the hotel.
Must have superior English language skills to facilitate effective communication process
Must be highly flexible with working hours.

Posted:

11.24.2022

Deadline:

11.28.2022

Job Category:

Customer Service, Hotel and Hospitality

Employment:

Full time

Location:

Addis Ababa

Hyatt Regency Addis Ababa
https://www.hyatt.com/

Assistant Events Service Manager