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Snap Plaza 8th floor, Bole Next to The Millennium hall. Addis Ababa, Ethiopia
Job Description:

All NRC employees are expected to work in accordance with the organization’s core values: dedication, innovation, inclusivity and accountability. These attitudes and believes shall guide our actions and relationships. 

 1.    Role and responsibilities

The purpose of the Staff Safety and Liaison Officer is to provide a range of safety and liaison support at the area office, field offices and camp-based offices within the area. The following is a brief description of the role.

Generic responsibilities

  • In consultation with area manager, maintain NRC’s relationship with key government institutions, this included attending key bilateral and coordination meeting.
  • Create smooth work relationship between the organization and other parties
  • Implement NRC’s staff safety and security policies at office level
  • Conduct regular security and risk assessments to identify safety and security needs
  • Train staff in safety and security and provide regular briefings and updates
  • Immediately report all breaches of safety and security procedures and all threats to NRC staff, beneficiaries, activities or assets
  • Facilitate staff evacuation in emergency situations
  • Liaise with UN agencies, NGOs and other external actors to gain security information
  • Ensure vehicle and staff movements are monitored according to procedures and that necessary safety and security equipment are available and in good condition
  • Prepare security updates and reports as required

Specific responsibilities

Liaison Role

  • Advice the area management team on government relations and facilitate meetings and appointment as appropriate.
  • Contribute to NRC Strategic and programmatic planning including development of government relations
  • Facilitate NRC compliance with required regional registration and approval, and maintain a filling system (online and hardcopy as required)
  • Support NRC office assessments and start-up
  • Represent NRC in legal /court cases when necessary
  • Ensure NRC premises’ land/plots are duly registered, and all necessary and legal fees are paid regularly
  • Promote the rights of IDPs/returnees in line with the advocacy strategy

 Staff Safety Role

  • Coordination with the Staff Safety Manager (SSM) and Area Manager (AM) in analyzing and assessing security situation and threats in NRC areas of operation and ensure that appropriate measures are taken for safe operation.
  • Be familiar with all existing NRC security and safety documents and tools in place and assist to modify/update existing policies and develop new ones as required
  • Monitor local and national news (radio, television and print) and translate appropriate information in daily updates. Inform SSM and AM on issues that may have an effect on NRC security in the region and advise on precautionary measures
  • Produce regular weekly written reports on the security situation in the field office based on the current information available from other agencies, NRC sub offices, media and other sources.
  • In coordination with SSM, ensure regularly updated incident mapping based on gathered information. Map and advise on Go/No-Go areas
  • Liaise with NRC hired guard service including duty rosters, leaves, payment, scope of work etc.
Job Requirements:

1.    Competencies

Competencies are important in order for the employee and the organisation to deliver desired results. They are relevant for all staff and are divided into the following two categories:

 1. Professional competencies

These are skills, knowledge and experience that are important for effective performance.

Generic professional competencies for this position:

  • Minimum 3 years’ experience from working with law enforcement and security management preferably in humanitarian/recovery context
  • Previous experience from working in complex and volatile contexts
  • First level university degree, preferably in security management, law enforcement or other related social science field
  • Documented results related to the position’s responsibilities
  • Knowledge about own leadership skills/profile
  • Fluency in English, both written and verbal

 Context related skills, knowledge and experience:

  • Good knowledge of the area and context in Jijiga
  • Very good communication, negotiation and presentation skills
  • Good cultural awareness and sensitivity
  • Knowledge of local languages is an added advantage
  • Experience in organizational representation, coordination and liaison
  • Experience in dealing with institutional actors and government authorities
  • Technical expertise in security management required
  • Report writing and computer skills (Word, Excel, PowerPoint, etc.)

 2. Behavioral competencies

These are personal qualities that influence how successful people are in their job. NRC’s Competency Framework states 12 behavioural competencies, and the following are essential for this position:

  • Handling insecure environments
  • Analyzing
  • Empowering and building trust
  • Planning and delivering results
  • Working with people
  • Communicating with impact and respect
Job Category:
Social Sciences and CommunityCommunity ServiceSecurity
Social Sciences and Community, Community Service, Security
Full time
Full time
Jijiga, Somali
NRC (Norwegian Refugee Council) NRC (Norwegian Refugee Council)

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