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Snap Plaza 8th floor, Bole Next to The Millennium hall. Addis Ababa, Ethiopia
Job Description:

Required number: One (1)

Term of employment: Contract

Duration of employment: One year

Roles and Responsibility                                          

Responsible for all ICT operational activities and effective management, performance and improvement of ICT functions pertinent to online article submission, processing, review, referencing, editorial decision, publishing journal issues, archiving, indexing, cataloguing, proposal submission and review, research monitoring   

·  Monitor performance and maintain systems according to requirements

  • Customize/ develop responsive front-end designs and configure editorial workflow,
  • Support online submission and management of all content,
  • Integrate the system with scholarly publishing services such as Crossref, ORCiD, and DOAJ
  • Install and configure computer hardware operating systems and applications
  • Identifies problems with web performance, solves problems, solves overload problems, and takes them to the next level,
  • Facilitates the use of the site by users of the site to exchange information via email service in accordance with their authorized rights,
  • Monitor and maintain computer systems and networks of Scientific and Ethics Review Office and EJPHN (installing, configuring and maintaining the computers)
  • Talk institute ICT staff or clients through a series of actions, either face-to-face or over the phone, to help set up systems or resolve issues
  • Troubleshoot system and network problems, diagnosing and solving hardware or software faults
  • Provide support, including procedural documentation, technical support and relevant reports to the Scientific and Ethics Review Office

·  Prepare EJPHN and Scientific and Ethics Review Office ICT tasks annual business plan, annual budget

· Ensure that all ICT spend meets public procurement standards 

· Upgrade systems with new releases and models.

· Continually update and administer anti-virus, firewall and VPN infrastructure to ensure that all systems are secure and comply with Data Protection requirements.  

·Create and manage user accounts on Active Directory and Exchange

· Collect, document and present processes, project and product metrics such as utilization, lead times, bug detection and quality statistics

· Website and Webpage development

· Deal with routine queries and complaints

· Respond to and troubleshoot EJPHN website issues.

· Identify and respond to EJPHN website security breaches.

· Update HTML, PHP, CSS and JavaScript page regularly.

·Conduct content audits to eliminate redundant and/or duplicate information.

· Create appropriate website content aligned with the organization’s strategy.

·  Ensure EJPHN website quality and efficiency by conducting regular test plans.

· Improve the User Experience of the website regularly.

·  Collaborate with staff and management to ensure that the EJPHN website meets

International journal systems standard.

Desirable Qualities, Skills and Competencies

· Good understanding on open journal system,

· Expertise with Linux, Apache, PHP, and MySQL,

·  Knowledge of security for applications, networking, and operating systems,

·  Knowledge of customization for CMS, OJS and other open-source web application using different programming language PHP, HTML5, CSS, Bootstrap,

· Experience in adobe Photoshop,

·  Ability to process all the ICT activities of the journal office and SERO, including web site and web page detailed activities,

·  Facilitate the online submission and review processes of manuscripts,

·  Ability to work with the statistical software,

·   Ability to work and process confidential information with discretion and sensitivity

· Excellent interpersonal and organizational skills and the ability to prioritize under pressure

·  Excellent verbal and written communication skills

·  Ability to maintain ICT materials, documentation for external reports and other  

·  Ability to develop Website and Webpage


Need to show evidence of the following:

  • The ability to think logically
  • A good memory of how software and operating systems work
  • Excellent listening and questioning skills, combined with the ability to interact confidently with clients to establish what the problem is and explain the solution
  • The ability to work well in a team
  • Problem solving skills
  • A strong customer focus
  • The ability to prioritize your workload
  • Attention to detail

Personal accountability

· Accountable and responsible for the accurate recording and maintenance of ICT Asset Registry 

· Responsible for accurate recording of logs and timely response to concerned bodies /clients

· Responsible for backup processes and data recovery 

· Responsible for ensuring documentation is up to date relating to the tasks 

·  Proactive approach to personal and professional development 


Job Requirements:

Qualification: MSc/BSc in ICT, Computer Science or Computer Engineering

Minimum Experience: Ten years for MSc/ Twelve years for BSc in related fields 

Job Category:
Information Technology
Information Technology
Ethiopian Public Health Institute Ethiopian Public Health Institute

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