Housekeeping Manager

Mingeren Hotel, Addis Ababa which is centrally located at Bole Dembel, around Dember Building is looking for a dynamic, self-starter to join our team for the Housekeeping Manager  position.

Duties and responsibilities

• Ensure high compliance in terms of guest relation, housekeeping and reservation standards
• Directly responsible for managing manages the general operation of the Front Office, Reception, Reservations, Concierge, Switchboard, Night Management and Housekeeping.
• Responsible for maintaining sufficient, trained and competent personnel to guarantee the satisfaction of the guests
• Managing the financial performance of their department by creating budgets, monitoring expenses, and generating reports
• Supervising guest services staff in order to ensure that all clients receive prompt attention to their needs

Required qualifications and competencies

• 3-5 years work l experience
• Excellent knowledge of technical & practical skill accompanied by great customer service orientation, highly sensitive to cost, able to work under pressure with multiple tasks & workload and acquire excellent leadership skills.
• High sense of integrity, confidentiality, and initiating sound judgment of management practices.
• An excellent team player, positive change manager, and result-oriented personality