Training Manager

REPORTS TO:              Regional Refugee Director 

ABOUT AEC ETHIOPIA

AEC Ethiopia Ltd will provide training and consulting to help entrepreneurs improve their businesses to create jobs and improve livelihoods.

As a new company launching in Ethiopia in June 2021, we are looking for self-motivated colleagues who like challenges and will excel at bringing a proven model to Ethiopia.

As a social enterprise, we balance financial sustainability with social impact. In 2021, AEC Ethiopia will serve 600 refugee and host community entrepreneurs and will grow steadily from there.

AEC Ethiopia is the Ethiopian affiliate of African Entrepreneur Collective, which now has 160 staff in 10 offices across East Africa, supporting 14,000 entrepreneurs annually to help them grow. 

THE JOB OPPORTUNITY & RESPONSIBILITIES

Reporting to the Regional Refugee Director, the Training Manager will be the lead trainer, responsible for successful implementation of training content, developing the training calendar, review training modules to entrepreneurs and working with technology service delivery(ie: Interactive Voice Response--IVR).

The Trainer Manager will manage the Senior Trainer and Training Support Associates to ensure smooth operations and high-quality content are delivered across a range of business topics. Specific responsibilities include.

TRAINING IMPLEMENTATION (50% time)

• Create or modify training content on key business areas (finance, sales, marketing, business model canvas, investment, etc) to match client needs and local business dynamics
• Manage trainings for all entrepreneurs, including logistics, content, delivery, and evaluation.
• Coordinate with vendors for administration of digital training systems via phone (IVR)
• Coach junior training staff - run training of trainers, provide guidance and feedback
• Deploy a wide variety of training methods - both in person and digital - iterating as needed
• Coach Business Development Advisors (BDAs) with respect to training follow-ups needed
• Produce training reports and communicate proactively online and through company reporting portals to track progress
• Maintain an updated training schedule on the company calendar
• Work with the Monitoring & Evaluation team assess training for impact and value
• Coordinate and manage the Training Support Associate and other training staff or instructors for smooth logistics

MANAGEMENT (40% time)

• Supervise BDAs and Training Support Associates staff, setting their work plans, quarterly performance reviews, and maintaining weekly staff check-ins
• Be aware at all times of key goals and develop strategies to achieve those goals in alignment with budget and culture
• Work with Regional Refugee Director to plan and manage the budget, staffing, and other resource needs to deliver program outcomes
• Interpret, apply, and ensure departmental compliance with applicable donors and local policies laws, and regulations
• Lead local staff meetings and other activities to share information with the team
• Ensure all staff under your supervision are compliant with organizational HR policies, and implement disciplinary actions when they are not
• Liaise with Regional Directors to ensure smooth operations (i.e.  Managing Director, Loan Department, Finance Department, etc)
• Be a good ambassador in ensuring the organizational culture is understood and followed through by all staffs under your supervision
• Represent the company in a highly professional manner in stakeholders’ and government meetings and events in the absence of the BDM/MD.
• Elevate important trends, risks, and other notable activities to management

OPERATIONS & ADMINISTRATION (10% time)

• Record hours and activities in organizational digital tracking systems (Odoo, etc)
• Attend all Company-wide meetings and maintain organizational values in all situations
• Provide participant or financial reports to funders and partners as needed

AEC is an affirmative action/equal opportunity employer.  Refugees, women, and persons who reflect the diverse communities we serve are strongly encouraged to apply.  AEC Ethiopia will not sponsor visas.

COMPENSATION

Compensation includes salary and potential KPI-based bonus, healthcare, retirement benefits, flexible annual leave, professional development opportunities, and the chance to connect with colleagues across East Africa. In addition, this role is a tremendous opportunity to work in a high-growth, mission-driven organization.

You’ll also work with a diverse set of colleagues, who embody the company’s culture and values:

• Purpose: we are solutions-oriented and produce high quality work to be a global leader.
• Achievement: we push ourselves to reach beyond what we previously thought possible.
• Improvement: we are humble and committed to continuous learning and growing.  We improve through giving and receiving open and accurate feedback.
• Bravery: we are willing to take risks and create a safe space for others to take risks.  We are compassionate and inclusive.
• Abren Nen/Waliin Jirra (“We are together”): we take time to appreciate colleagues, celebrate success, and hold each other up in hard times. We eat goat.

CANDIDATE QUALIFICATIONS

We are looking for individuals who are experts in the field of entrepreneurship development, and have proven management and government relations experience.

The ideal candidate must demonstrate previous experience with:

• Minimum a Bachelor Degree, advanced degree strongly preferred
• Excellent presentation and training skills, previous experience as teacher/trainer
• Experience in working independently on large projects
• Experience in managing diverse staff
• Good written and oral communications skills
• Shows perseverance, personal integrity, and critical thinking skills
• Must speak fluent English and Amharic or Oromo

Additionally, the successful candidate will most likely also have:

• 4+ years of work experience in relevant or applicable field
• Excellent computer skills, especially with MS Excel and Word
• Experience in entrepreneurship industry (consulting, training, business planning, finance)