Interpreters

Available positions: 8 in total only for Ethiopians and those expats with work permit in Ethiopia

Job Summary: Facilitate communication between parties who speak two different languages over the phone by conveying information effectively in a professional and neutral manner with the goal of ensuring communication in alignment with job and company expectations.

Weekly workload: a minimum of 44 hours from late afternoon to evening to aline with Pacific Standar Time day shift. 

Required languages:

• 2 between English and Hindi, 2 between English and Urdu, 2 between English and Somali  2 between English and Arabic  

Qualifications and Education Requirements:

• Proficient in one or more of the above needed languages,
• University diploma or above,
• 1-2 years customer service environment experience,
• Stable job history,
• Good attendance record,
• Ability to sit for long hours,
• Prior interpretation experience is a plus but not a required,
• Knowledge and use of PC systems/CRM and Google Serach is a must.

Preferred Skills:

• Superior oral and written communication skills,
• Computer literacy with the ability to type a minimum of 20 WPM,
• Competency in a service organization environment,
• Ability to work independently,
• Self-motivated, willingness to constantly improve,
• Attention to detail and be able to multi-task and prioritize work on a daily basis,
• The ability to focus on a fast-pased envoronment while handlign calls with a courteus, fiendly and well-spoken tone,
• Strong people’s skills and be able to communicate both orally and written form.

Special requirements:

• Because of working time in late hours those living in and arround Lebu area are most welcome.