Employee Relations Specialist

What You’ll Do

• Handle inbound, outbound calls and chats. Provide information and guidance for existing employees. 
• Act as a focal point to the staff to explain new work policies, rules, and procedures.
• Act as the first point between the company and the employees for internal and external queries and issues. 
• Involve in staff logistic arrangements such as transportation and accommodation.
• Coordinate staff renewal and resignation cases. 
• Maintain financial accounts by processing adjustments and payments. 
• Coordinate with other departments and teams to facilitate smooth work processes. 

What You’ll Need

• Excellent command of spoken and written English.
• High professional communication skills at all levels.