Systems Librarian/IT Expert

Position: Systems Librarian/IT Expert

Required number: 1 (one)

Terms of employment: One year contract with possible extension based on performance

Salary:  $1,500/one thousand USD/payment will be effective in ETB with current rate 


Place of work:  IIfPHC-E at the Ethiopian Public Health Institute

The International Institute for Primary Health Care – Ethiopia (IIfPHC-E) is an organization affiliated with the Ministry of Health - Ethiopia. We provide technical support to countries building strong Primary Health Care systems, through capacity building training, program design and implementation. We provide support to the Ministry of Health through evidence-based policy recommendations, training of primary health care leaders, implementation of innovation labs, and engagement on PHC strategy designs. We engage in global advocacy to bring PHC as a primary driver to achieving Universal Health coverage.

IIfPHC-E is interested in hiring a Systems Librarian/IT Expert with cross- disciplinary skill sets that mainly include: library system, website and software development and design, as well as social media. If you wish to apply for this post, you need to have the relevant library system skills and practical experience to qualify for the position. 

Scope of work:

The Systems librarian will be a member of the core IIfPHC-E team operating under the supervision of the Executive Director and in close collaboration with other members of the core team. The Systems librarian/IT Expert will be responsible for the development of strategic planning for technology including: defining IT needs and goals, evaluating and recommending IT solutions; planning and managing the technology budget; establishing maintenance, security, and disaster recovery procedures for the corporate website, Resource Center and other  automated systems. He/she will also be responsible for designing, coding and modifying the Institute’s website from layout to function. He/she will strive to create visually appealing sites that feature user friendly design and clear navigation. The Systems Librarian/IT Expert will be expected to build and implement functional software programs as well as create on-brand graphics for a variety of media. The Systems Librarian/IT Expertise also accountable for the provision of support to the Institution and across all programs, including the development of online courses. The System Librarian/IT Expert will also closely work with the Institute’s advocacy and partnership lead/marketing team in increasing the Institute’s online presence and improving IIfPHC-E’s marketing and sales efforts by creating innovative social media campaigns. This position will liaise with global, regional and local officials/experts implementing partners and IIfPHC-E staff members.

Key responsibilities but not limited to

IIfPHC-E Resource Center planning and management

-        Manage physical information resources including circulation (Koha), Institutional Repository (DSpace) and Digital Library (Greenstone)

-        Manage, troubleshoot and administer the Resource Center integrated library system (ILS), Institutional Repository, Digital Library and discovery system  

-        Administer the Resource Center's collection management system including installation, upgrades, backups, repairs, performance monitoring, and day-to-day maintenance of hardware and software

-        Improve design of the Resource Center webpages; add social share buttons that will allow users to share the knowledge of the resource with others; fine tune preference settings

-        Integrate a controlled vocabulary configuration for the Repository and Library; add additional metadata; manage the single discovery layer

-        Participate in collection development; select new materials to keep the collection current; systematically categorize resources to ensure easier search and retrieval

-        Assist in the formulation and implementation of policies and procedures, particularly in the area of systems development; set standards for the Resource Center automation and ensure compliance

-        Ensure proprietary information and intellectual property is maintained

-        Systematically collect and report usage data via Google analytics or other systems; analyze the reports and suggest solutions

-        Manage the Resource Center's webs pages; create/maintain the webpages and web-based interface; implement new services as needed

-        Serve as an administrator of the Resource Center's local area network; work on user problems related to desktop computers, network infrastructure, and related equipment of the Resource Center and the Institute

-        Develop and implement digital projects; develop/recommend policies and procedures for public and staff use of technology; train staff on new technology, as required

-        Perform other duties to ensure the smooth operation of the automated systems and services of the Resource Center

IT support

-        Installing and configuring computer hardware, software, systems, networks, printers and scanners

-        Troubleshooting hardware and software issues

-        Monitoring and maintaining computer systems and networks

-        Repairing or replacing damaged hardware

-        Testing new technology

-        Upgrading the entire system to enable compatible software on all computers

-        Install and configure wireless networking equipment

-        Installing and upgrading anti-virus software to ensure security at the user level

-        Conducting daily backup operations

Website support

-        Testing and improving the design of the website

-        Establishing design guidelines, standards and best practices

-        Maintaining the appearance of websites by enforcing content standards

-        Designing visual imagery for websites and ensuring that they are in line with the Institute’s branding

-        Working with different contact management systems

-        Communicating design ideas using user flows, process flows, site maps and wireframes

-        Incorporating functionalities and featured into websites

-        Preparing design plans and presenting website structure

Graphic and social media support

-        Using computer software programs design brochures, logos, signs, books, training manuals, annual reports and other communication materials.

-        Implement, manage and develop infrastructure in support of social internet media.

-        Administer the creation and publishing of relevant, original, high-quality content

-        Create a regualar publishing schedule and promote content through social advertising

-        Implement a content editorial calendar to manage content and plan specific, timely marketing campaigns

-        Develop, implement and manage social media strategy

-        Define most important social media KPIs

-        Measure the success of every social media campaign

-        Monitor SEO and user engagement and suggest content optimization

Liaison and program contact

-        Establish network with individuals and organizations to exchange professional advice and to pool resources and knowledge to the Institute and its Resource Center

-        Master’s Degree in Computer Science/Information Science or related field from an accredited University or College, with minimum of 5 years’ experience in computer networks, systems maintenance and information management.

-        One to two years of experience with social media management, marketing experience, content creation, graphic design and web design

-        Proficient in database programing and software installation

-        Experience with implementation and administration of integrated library system, digital library and institutional repository

-        Proficient in graphic design software including Adobe Photoshop, Adobe Illustrator and other visual design tools.

-        Proficient in front-end development web programming languages such as HTML and CSS, query, and Java Script

-        Knowledge of Word Press, library computer software (Koha, Greenstone, DSpace) and online training software (eg Moodle)

-        Good understanding of content management systems, engine optimization principles and cross-browser compatibility issues.

-        Excellent knowledge of Facebook, Twitter, LinkedIn, Pinterest, Instagram, Google+ and other social media best practices.

-        Excellent understanding of SEO and web traffic metrics

-        Basic knowledge of library practices and procedures

-        Excellent consulting, writing, editing (photo, video, text), presentation and communication skills.

-        Advanced language skills in English; ability to communicate with technical and non-technical staff

-        Good organizational skills and ability to pay close attention to details 

-        Preferably with health background or has previously worked for a health-related organization